Refund Policy

LocalProxies is a service operated by LocalProxies, Inc. (“LocalProxies,” “we,” “our,” or “us”). The registered office of the corporation is 131 Continental Drive, Suite 305, City of Newark, Delaware, 19713, United States of America. This Refund and Cancellation Policy governs all purchases of LocalProxies services and subscriptions made through our official website or our authorized payment processor, FastSpring.

1. General Refund Policy

LocalProxies offers a limited refund policy to ensure fair use while protecting against abuse. You may request a refund if all the following conditions are met:

• The request is made within 7 calendar days of the original purchase date.
• You have consumed less than 10% of your allocated bandwidth or session quota.
• The refund request is based on a technical issue or billing error that could not be resolved by our support team.

Refunds are processed to the original payment method and may take up to 7–10 business days to appear.

2. Non-Refundable Situations

• Services were fully or substantially used (over 10% bandwidth consumed).
• The refund request is submitted after the 7-day eligibility window.
• Abuse or violation of our Terms of Service or Acceptable Use Policy was detected.
• Dissatisfaction due to personal expectations unrelated to service availability or performance.
• Refunds requested due to third-party service incompatibility.
• Account was suspended or terminated for policy violations.
• Payment was made through unauthorized or fraudulent methods.

3. Subscription Cancellations

Subscriptions are automatically renewed at the end of each billing cycle unless cancelled prior to renewal. You may cancel at any time through your account dashboard or by contacting [email protected]. Cancelling prevents future billing but does not entitle you to a refund for the current or previous billing cycle unless you meet the refund criteria in Section 1.

4. Chargebacks and Fraud Prevention

Filing a chargeback without first contacting our support team will be treated as a violation of our terms and may result in immediate account suspension, blacklisting from future use, and involvement of collection or legal processes where applicable. We urge users to contact us directly before disputing a charge.

5. Contact

For refund or cancellation requests, email [email protected] with your account email or transaction ID, reason for the request, and confirmation of usage if applicable.

LocalProxies, Inc. 131 Continental Drive, Suite 305, City of Newark, Delaware, 19713, United States of America