Privacy Policy

LocalProxies Privacy Policy

Effective Date: 9^th September 2025

1. Who We Are?

LocalProxies is a service operated by LocalProxies (“LocalProxies,” “we,” “our,” or “us”). LocalProxies is currently in formation in Delaware, United States of America. For the purposes of applicable data protection laws, LocalProxies is the data controller responsible for all personal data processed through the LocalProxies website, software, and related services.

2. What This Policy Covers

This Privacy Policy describes how we collect, use, share, and protect personal data of users who:

• Visit our website (www.localproxies.com);
• Purchase or use our services via FastSpring;
• Use the LocalProxies software and proxy network.

This policy complies with:

• General Data Protection Regulation (GDPR – EU/EEA)
• California Consumer Privacy Act (CCPA – US/California)
• Fastspring data processing and billing compliance requirements

3. Types of Data We Collect

We collect the following categories of personal data:

a. Information you provide to us directly:

• Full name, email address, and contact information
• Billing and payment details (handled securely via FastSpring)
• Account preferences and subscription selections

b. Information collected automatically:

• IP address, device ID, operating system, browser type
• Country/location (by IP)
• Login time, usage frequency, and error logs

c. Limited metadata for fraud prevention and system maintenance:

• Port access logs
• Bandwidth consumed
• Duration and timing of connections

4. Logging Policy (Transparent & Compliant)

We respect your privacy and apply a strict no-content-logging policy. Here’s what we do and do not log:

We DO NOT log:

• Websites you visit
• DNS queries
• Content of your internet traffic
• Online activity tied to browsing sessions or destinations

We DO log (minimal metadata):

• Connection timestamps
• IP addresses assigned by our system
• Duration of the connection
• Bandwidth consumed

Purpose of logging:

• To prevent abuse, fraud, and spam
• To ensure fair use and service quality
• To comply with applicable legal obligations

Retention:

• Logged data is retained for a maximum of 7 days, then automatically deleted unless flagged for security investigation.

Access control:

• Only authorized operations and compliance staff may access logs
• All access is logged and subject to internal review

We never use logged metadata for marketing, profiling, or analytics.

5. Legal Basis for Processing (GDPR)

We process your data on one or more of the following bases:

• Performance of a contract (Art. 6.1.b GDPR)
• Legitimate interest (Art. 6.1.f GDPR) for fraud prevention, support, and security
• Consent (Art. 6.1.a GDPR) for optional features (e.g., newsletters)
• Legal obligations (Art. 6.1.c GDPR) when required to respond to law enforcement or tax authorities

6. Your Rights (GDPR / CCPA)

You have the following rights:

• Access to your data
• Rectification of inaccurate information
• Erasure of data (“right to be forgotten”)
• Objection to processing for legitimate interest
• Restriction of processing
• Data portability
• Do Not Sell My Personal Information (under CCPA)

To exercise your rights, contact us at support@localproxies.com.

7. Data Sharing and Processors

We do not sell your data. We may share limited data with:

• FastSpring (payment processor) – for billing, refunds, and order history
• Cloud hosting providers – for delivering the service
• Customer support software – Support Your App  

All third-party processors are bound by data processing agreements (DPAs) and are GDPR/CCPA compliant.

8. International Data Transfers

Where data is transferred outside the EU/EEA or UK, we use:

• Standard Contractual Clauses (SCCs)
• Data minimization and encryption
• Vendors with adequate safeguards

9. Cookies and Tracking

We use cookies for:

• Site performance
• Session authentication
• Anonymous usage statistics (via GDPR-compliant analytics)

You can manage your preferences via our Cookie Policy and browser settings.

10. Data Retention

We retain account and billing data for as long as you maintain an account and up to 3 years after for audit and tax purposes. Logging metadata (see section 4) is retained for 7 days only.

11. Data Security

We use industry-standard encryption, role-based access controls, firewall protection, and annual security audits. All payment data is handled directly by FastSpring and never stored on our servers.

12. Contact

If you have questions or concerns:

• Email: support@localproxies.com

You also have the right to file a complaint with your local Data Protection Authority (DPA).

13. Policy Updates

We may update this Privacy Policy periodically. You will be notified of material changes via email or a notice on our site. The current version will always be available at: https://www.localproxies.com/privacy-policy

Use of the Services constitutes acceptance of this Privacy Policy.